0800 080 808

PPI Claim Rejected? Don’t Give Up. Let Us Claim For You.

Had A PPI Claim Rejected?

Let Us Work With You

In a nutshell: many of the people that have submitted claims to ppi companies in recent years have had their claims unfairly rejected.

Fact: Some of these claims that have previously been rejected, have been rejected on a basis that is unfair, and some of them will be entitled to ppi refunds.

We are happy to take your claim and see if we can help you successfully claim PPI (in the event there is a policy that is miss sold).

A good way for us to find out if that claim was miss sold is if you submit your claim to us using the contact form to the upper right hand side of the page, and we will see if we can work with you to facilitate a successful claim.

Further reading on the subject of miss sold rejected claims.

You will probably be well aware that there has been an increase in PPI claims being made recently – banks have now had to increase their payout and are taking a huge loss on this whole ordeal. With the increase in PPI claims being made, that also means that there are an increase in the numbers of PPI claims being rejected.

If you have received your claim back and you have found that it has been rejected then you might be curious as to why this is – under what grounds can a bank reject your claim? Is it ethical for them to do this? These are types of questions that we’ll be answering throughout this article.

Sold in a Fair Manner

In certain cases – albeit rare – banks have actually sold the PPI in a fair manner. They have worked out that the individual might have actually benefited from having the payment protection insurance in place and there are many reasons for this.

If however, the bank have lied to you by saying that the PPI was compulsory or had to be bought through the bank themselves then this is mis-selling and your claim should definitely not be rejected.

No PPI Present on the Arrangements

PPI was sold a long time ago and it’s understandable that you don’t have a record of the original documents that were presented at the meeting when you took out the mortgage, loan, credit card etc. This can very often cause problems and could result in a misunderstanding – many times you might think that you have been sold PPI but in fact there is no PPI present on the agreement!

This is why it’s so important to make sure that you have everything in place and go over your documents with a claims management company or a legal professional at the very least – make sure not to neglect this aspect.

Fraudulent Activity

With the increase of claims being made to numerous different banks, it’s understandable that there are also many fraudulent claims being made – even if your claim isn’t fraudulent, the bank might think that it is solely because of the length of time in which the agreement was taken out and because of the amount of claims that they will process each and every day.

If this happens to you and your claim is not fraudulent then it would be wise to inform the bank of the error and if this escalates any further the best course of action would be to contact the Financial Ombudsman Service.


So as you can see, there are numerous reasons why a bank might reject your claim – they will most likely handle a lot of claims every day and because of the length of time in which many of the agreements were taken out they might not have everything on record. It’s important to go through a claims management company in order to ensure that your claim doesn’t get rejected – unfortunately there is no guarantee, but going through a claims management company will ensure that the risk is as small as possible.

Expert claims advice is available at the homepage for ppi mis-selling victims, find out more through our online resources.